• 21 May 2014 1:52 PM | Anonymous

    Posted By Administration, Wednesday, May 14, 2014

    by Gail Zack Anderson, President, Applause Inc

    1. Ask for a show of hands. These are usually closed ended questions such as “how many of you have clients facing this issue?” It is quick and easy to get a read on your audience, as well as keep them engaged in the discussion.
    2. Have them introduce themselves to one or two people. Keep them in their seats but have them say hello to the persons on their left, right, or both. This raises the energy level in the room significantly and can help make people more comfortable. We always want to know who is in the room with us.
    3. Use a little humor. Don’t try to be a stand up comic, but a few one-liners or quips go a long way to making a session fun and interactive. Don’t make any comments that could be construed as negative, demeaning, sexist, racist or just plain mean. Laughing at yourself, lightly, is often best.
    4. Have them write something down. Writing challenges learners to use a different part of their brain. It takes them more time than listening so it slows them down a little. You can use writing it down as a way to signal which information is most critical. Have them write in the margins of their handouts, or on sticky notes or note cards.
    5. Give them a problem to solve. Pose a simple case study, and see if the learners can quickly come up with the right answer. You can have them work alone, or give them two minutes at tables or small groups. Keep them sitting in place in order to get back to work quickly.
    6. Give them a quiz. Something about the word “quiz,” is an instant attention-getter. No one wants to be caught off guard. So periodically take a moment to review what you just told them by posing a series of questions. You could write them on a flipchart spontaneously, or build them into a slide. 
      Again, have people work alone, or to build community and energy, have them work in teams or small groups.
    7. Stand up/sit down. Here is an easy way to get the brain cells recharged. If people have been sitting a long time, have them all stand up. Then ask a question that would have some of them sitting down. Then another, then another. The people who are standing the longest are those who have the most experience in the field, traveled farthest to get to the session, or who answered the most questions correctly. They get to stand up and you get to learn something about them.
    8. Take a physical break/stretch. Maybe you don’t have time for a complete break but people look like they need one. Have everyone stand up and touch their toes, or walk around the room and back to their chairs. Or just have them lift their arms to the sky and take a few deep breaths. Be sure you do it with them!
    9. Fill in the blanks. When there is a lot of material on the slide or in the handouts, leave a few key words out, and ask learners to fill them in as you speak. Writing engages the brain in a different way than passive listening, so they are more likely to remember.
    10. Permission to ask. Asking questions can seem like a waste of time, but it is a great chance to engage your learners and let them tell you what is most important or most confusing. When you get a question, answer it cordially and make an attempt to get back on track. Never show irritation or displeasure, or you won’t be getting any more questions.

    Bonus tip: 
    Don’t announce that you are making the session interactive or that you want participation. This sometimes backfires when no one chooses to be participative. Just cheerfully try one or two or more of these techniques and see what happens. As long as you are confident and upbeat, my guess is the learners will be more engaged and remember lots more than just hearing straight lecture.

    Contact Gail: 
    Gail Zack Anderson, President, Applause Inc.
    Tel: 651.340.3008 | Mobile: 612.384.2790 |

PO Box 604
Hopkins, MN 55343

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