Cancelations and Refunds

Once you register for an event or membership, you will receive two electronic confirmation emails - one from authorize.net and one from us at info@atd-gtc.org.  Either of these will be recognized as your proof of purchase and can be used as your entry ticket if you registered for an event.
We understand that sometimes you have to cancel your registration. We'll be happy to refund your payment according to the provisions listed below for each product.  If you cancel after the last day of required notification or simply don't show up, we will not be able to refund your payment.

If there is bad weather the day of an event, we will notify you via email if the event is being cancelled and/or rescheduled.  We will also notify the event venue and post a message on our main telephone number 651-290-6262.

It is the responsibility of each member to maintain accurate membership contact information at all times, including job title, company name, mailing address (including mailstop, floor, or suite, if applicable), phone number, and email address. To update your contact information, please login to your website profile or contact admin@atd-gtc.org.


Annual Learning that Counts Conference

CANCELLATION POLICY:
Should cancellation be necessary, written or email notification to ATD-GTC (admin@atd-gtc.org) is required five (5) business days prior to the first day of the conference. You may receive a full refund, minus a US$100 administrative fee, up to and including the 5th business day before the seminar. If you find that you cannot attend, and it is less than five (5) business days before the start of the seminar, you may send a replacement, with written notice to ATD-GTC. If you are unable to send a replacement, your registration fee will be forfeited to ATD-GTC.

TRANSFER POLICY:
Participants may transfer their registration to another seminar free of charge. The transfer request must be received in writing five business days prior to the first day of the seminar for which you were originally scheduled. A US$50 transfer charge will be applied to all transfers received less than five days prior to the first day of the session. Participant substitutions may be made at any time with written notification to ATD-GTC. If the substitute participant is not an ATD-GTC member and the original participant was, the difference between the member and nonmember rate will be billed.

Membership

If you purchased a membership in error or change your mind, we will refund your membership minus a $15 processing fee with written or email notification to ATD-GTC (admin@atd-gtc.org) provided there are at least 31 days of membership time remaining on the account.  If you registered for any events using a member rate and choose to cancel your membership, the difference between member and non-member rates for each purchased event registrations will be deducted in addition to the processing fee.  If your membership was purchased in conjunction with a national membership, you will need to contact them for a refund.

Any benefit allotments associated with a membership will be canceled within seven days of the receipt of a written cancellation request to admin@atd-gtc.org. A prorated refund will be processed to the original credit card or by return check to the original check issuer if there is at least 31 days of membership time remaining on the account.

Monthly Meetings

CANCELLATION POLICY:
Should cancellation be necessary, written or email notification to ATD-GTC (admin@atd-gtc.org) is required five (5) business days prior to the day of the monthly meeting. You may receive a full refund, minus a $15 administrative fee, up to and including the 5th business day before the monthly meeting. If you find that you cannot attend, and it is less than five (5) business days before the start of the seminar, you may send a replacement, with written notice to ATD-GTC. If you are unable to send a replacement or do not show up, your registration fee will be forfeited to ATD-GTC.

TRANSFER POLICY:
Participants may transfer their registration to another monthly meeting free of charge. The transfer request must be received in writing five business days prior to the day of the monthly meeting for which you were originally scheduled. If the substitute participant is not an ATD-GTC member and the original participant was, the difference between the member and nonmember rate will be billed.


PO Box 604
Hopkins, MN 55343
651-290-6262  
info@atd-gtc.org
            
              

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